Shipping and Delivery Methods

Shipping Method:

USA:  We ship all United States orders via USPS or UPS. See shipping delivery time frames below.

Exceptions:  APO and PO Box address must ship via the U.S. Postal Service.

US Ground Shipping Cost:

For Wig Orders - Ships via UPS. Shipping varies based on location within the 48 United States. This includes insurance and tracking.


For Accessories:  Ships via the US Postal Service. Shipping varies based on weight. This includes insurance and tracking.

International:  If you are an International Customer paying via Western Union or Money Gram, shipping varies based on location.  You have the option to ship via the United States Postal Service Express Mail or UPS for Wig orders.

Expedited Shipping Cost:

Expedited shipping is available for in stock items. If you need expedited shipping - you must call 1-800-975-6950 prior to placing your order to see if it is available.

Shipping and Delivery Time Frame:

We provide premium quality units, therefore this time frame is needed to ensure high quality.

For Premium Custom Wigs - it takes approximately 6 - 8 weeks (business days - weekends and holidays not included). Each wig is custom made to your measurements and specifications, with each individual strand of hair being hand tied and double knotted to ensure the highest quality.

For Stock Wigs - they ship within 1-2 business days. Once shipped, it can take 1-5 business days for your package to be delivered via UPS depending on what state you reside in. Exception: APO and PO Box addresses ship via the U.S. Postal Service.

For Inventory Stock Wigs - they ship within 7-12 business days. Once shipped, it can take 1-5 business days for your package to be delivered via UPS depending on what state you reside in. Exception: APO and PO Box addresses ship via the U.S. Postal Service.

Wig Accessories - If you only order wig accessories - they will ship within 1-2 business days. Once shipped, it can take 1-6 business days for your package to be delivered via UPS. Exception: APO and PO Box addresses ship via the U.S. Postal Service.

UPS Delivery Time Frame Map: